Soldiers at Fort Hood in Texas are the first troops to test out a new web application built to file and track maintenance orders in a unified system for repairs at their barracks.
The U.S. Army Maintenance Application (ArMA) can track orders filed to the Directorate of Public Works and is similar to the existing mobile web app, armymaintenance.com.
“This is a one-stop shop to get your issues fixed, and there will no longer be redundant ways of doing business,” said Chris Rinard, Fort Drum DPW Work Management Branch chief to DVIDs. “You simply submit an order through the app, and PW can converse back. Customers receive notifications on their phones much like they would with other apps.”
“I would also say that the PW technicians who input service orders picked up on it immediately,” he said. “The system is designed much like most other interfaces we use in our daily lives. This really has fast-forwarded us to 2021 in how we can leverage technology to complete work.”
Photo by Michael Strasser